Privacy Statement

The Wound, Ostomy, and Continence Nursing Certification Board (WOCNCB) has created this privacy statement (“Policy”) in order to demonstrate its firm commitment to the privacy and the confidentiality of its certificants.  It explains how we collect, use, and share the information you provide to us or we gather from you. The Wound, Ostomy, and Continence Nursing Certification Board (WOCNCB) has created this privacy statement (“Policy”) in order to demonstrate its firm commitment to the privacy and the confidentiality of its certificants.  It explains how we collect, use, and share the information you provide to us or we gather from you. 

Collecting Personal Information

Certification records shall be retained by the WOCNCB via electronic database. Records are password protected by many layers on the computer network: Windows sign-in id and password, database sign-in id and password, as well as firewall and virus protections on the network. These passwords are further protected by requiring periodic changes by the user.

WOCNCB contracts with a professional testing company to process exam applications, create and administer exams, and maintain data on candidate certification status. WOCNCB will maintain records of all passing candidates to reflect their certification data (e.g. contact information, demographics, credential type(s), certification issue dates and expiration dates, certification ID number, candidate testing ID number).

WOCNCB certification data is downloaded from the testing company on a monthly basis via a secured server operating system and then transferred into the secured database.  The database has a pre-determined outline of the data fields, so that data is placed in the appropriate field.

Example of database record:

350 Main Street
Anytown, WI 53000
E-mail: jane.doe@gmail.net
Phone: (414) 123-4567
Certified Wound, Ostomy, Continence Nurse (CWOCN)
Earned: 7/15/2005 valid through September 30, 2010
Certification Number: 2005000000

Updates are made to mailing address, email address, credentials, and certification and recertification dates on a monthly basis when the data is transferred into WOCNCB’s secured database.  Old information is stored in each activity record for historical purposes showing date changed and previous data. If a certificant contacts WOCNCB by mail, email, fax, or phone, staff may access the database to make immediate updates.

Candidates’ personal information shall be protected by all parties involved.  At the conclusion of the review of any documents containing personal identifying information, the materials will be permanently destroyed (i.e. shredded or deleted).  WOCNCB staff, reviewers, committee and Board members must further sign and adhere to the confidentiality policies stated in the WOCNCB Policy Manual.

Verification of certification credentials and expiration dates is available online to the public at www.WOCNCB.org with all other information being held private (such as contact and demographic information). Each certificant gives permission to allow the public viewing of their records via signature on the exam application.

Our website uses forms for customers to order products and make donations.  We collect user’s contact information (e.g. name, mailing address, and email address) and financial information (e.g. credit card numbers).  Financial information is used to bill the user for products/donations.  Contact information is used to send orders and contact the user regarding any problems with the order.  Individuals who are not WOCNCB certificants will not receive promotional emails from WOCNCB.

Credit card information obtained for purposes of application processing, ordering products, or making donations is not stored with the certificant record. WOCNCB staff retain this information separately for internal processing only.  WOCNCB does not store the entire credit card number for any period of time.  The following information is stored in plain (unencrypted) format (which is PCI-DSS compliant):

  • The card type (AMEX, MC, VISA)
  • The last four digits of the card number

The rest of the credit card number, as well as the credit card validation code, are never stored in any form.

Use of Personal Information

The specific responsibilities of the WOCNCB and staff are listed below.

The WOCNCB has access to your contact information as a part of its oversight responsibilities. These duties include:

  • Oversight of activities of the WOCNCB staff
  • Communicating with certificants and committees on issues and coming events
  • Reporting on WOCNCB activities, goals and achievements
  • Developing strategic and tactical direction for the WOCNCB

As part of its reporting, WOCNCB aggregates and de-identifies certain information about our certificants, for example, to calculate the number of applications submitted or the number of active certifications during a specific time period. 

The WOCNCB’s staff uses this information to maintain records on certificant status, and to provide all current certificants with standard Board communications. These include:

  • WOCNCB e-mail notices (i.e., e-Newsletters, updates)
  • WOCNCB recertification notices and information
  • WOCNCB elections ballot notices
  • Online web site access support

Certificants may unsubscribe from these emails by emailing info@wocncb.org. WOCNCB does not share or sell its mailing or email lists of certificants..

Web Site Access
Certificant-only use of the WOCNCB website, if applicable, will be accessed with an email address and a password created by the certificant. WOCNCB staff do not have access to that password.

This website has security measures in place to protect against the loss, misuse and alteration of the information under our control.  The site is audited on a periodic basis to attempt to keep it up to date with security best practices, and protective measures are implemented on the site hosts. Certificant information is not stored on the web server..

Corrections & Updates
Individuals may contact us at any time to:  

  • Request access to information that we have about you.
  • Correct any information that we have about you.
  • Delete information we have about you.

These requests may be sent:

  1. via email to:  info@wocncb.org 
  2. via mail to:
    555 E. Wells Street, Suite 1100
    Milwaukee, WI 53202
  3. via fax to: 414-276-2146
  4. via phone: 888-496-2622 or 414-289-8721

Changes to this Policy
The WOCNCB may amend this Policy from time to time. If we make any substantial changes to the way we use certificants’ Personal Information we will notify them by e-mail and a prominent notification on our website.

If you have any questions about this privacy statement, the practices of this website, or your dealings with it, or have a concern that these privacy provisions are being violated in some way, please contact the WOCNCB.

The Value of Certification Nurses
The Value of Certification Administrators
The Value of Certification Consumers